Customers

Customer structure

Rejlers assignments in Sweden relate to customers in the fields of industry, infrastructure, energy, and construction and property. The organisations ordering these assignments are a mixture of private and public customers at municipal and state level. As the customer base is balanced by means of different kinds of customer, this ensures a more even turnover as these tend to order assignments under different business conditions.

The major variation in customers also makes customer assignments variable, from small assignments requiring a few hours’ consultancy time to major projects which may span several thousand consultancy hours. The latter assignments are often divided into a number of subprojects and may take a number of years to complete. This is particularly apparent in the Infrastructure area. Some of the assignments in the Industry customer group can be characterised as part of customers’ development activities in the fields of processing or automation, for example.

Rejlers has a very high repurchasing frequency, with repeat assignments from the same customers. This is particularly true of the private sector, where the company acts in some instances as “house consultants”. In the public sector, the Swedish Public Procurement Act means that the company is invited to submit tenders for major procurements.

Rejlers' five largest customers in Sweden are the Swedish Railway Administration, OKG, Sandvik, Siemens and TeliaSonera.